Happy Data Center Customers, Happy Life?
Every year, ColoHouse conducts its annual Customer Survey. It is our way of checking in and making sure we are holding up our end of the bargain. In this survey, we calculate our “Net Promoter Score".
The Net Promoter Score is an index ranging from -100 to 100 that measures one thing: How likely are you to recommend ColoHouse? We use it to gauge our customer’s satisfaction with the company’s product and service and loyalty to the brand. To read more about NPS, click here.
As a point of reference, Comcast has a -9 NPS, Amazon has a 61 NPS, and Apple is 89 NPS.
ABOUT OUR CUSTOMERS
Our customers are mostly based out of the USA (58%), Europe (21%) and Latin America (21%)
Most of our customers (88%) describe themselves as a Telecommunications or IT Services company.
68% of our customers consider ColoHouse to be their primary colocation space.
Over 70% of our customers have been with us for 2 or more years
WHY THEY CHOSE COLOHOUSE
#2. Power Options
#4. Support Offering
Colocation with ColoHouse helps you ensure consistent uptime and interconnectivity for your applications, while also removing the need to build, staff and manage your in-house server room. Colocation space, power and connectivity are tailored to your operational needs, budget and timeline.
ColoHouse owns, operates and manages our Miami data centers. Our facilities are designed to provide customers with multiple colocation deployment options, allowing you to modify your colocation solution on-demand. Our engineers collaborate with you to create an ongoing infrastructure solution.