How to Prepare Your IT-Team for A Second COVID-19 wave?

  • How to Prepare Your IT-Team for A Second COVID-19 wave?
    • September 23 2020

    Even though we are still on the tail end of the first wave of COVID-19, health experts warn that once the weather cools in the fall, a second wave of cases is likely to arrive. Now is the right time for IT leaders to prepare their organizations for a possible second wave this winter. 

    Update your business continuity plan

    A business continuity plan ensures your business can continue with minimal interruption. Take the time to review your current business continuity plan. There are lessons to be learned from your response to the first wave. Talk to employees, partners, and suppliers to find out what worked and what needs improvement.

    Rethink your digitization strategy

    If there were any doubts about the necessity of digital transformation to business longevity, the coronavirus has silenced them. We are more reliant on online services to work to protect its workforce and minimize the threat of the virus. Data is critical to day-to-day workflows, collaboration, innovation, and customer service. Almost all businesses today depend on their data to manage their operation. 

    Ensuring business continuity is one of the highest priorities for every company. Businesses must rethink their digitization strategy and put measures in place that establish sustainability for future challenges to come.

    How will you get access to your servers?

    Most businesses are desperately determining how to use technology to face the increasingly severe disruption caused by COVID-19. The COVID-19 crisis has reinforced the importance of data centers and what they do. Unlike your office server room, data centers deal with risk assessment and management every day and play a crucial role as the central point of access for data and essential business applications. Moving a business’s mission-critical data, IT resources or backup systems to a colocation data center is an attractive option for any business worried about business continuity if they are not able to access their server

    When you need people on-site, local support is not only convenient but crucial. Most colocation data centers provide remote hands support. Remote hands is a professional technical assistance service performed by data center support technicians. Support technicians respond to emergencies 24/7/365 – ensuring your service requests are just a phone call or click away. The availability of remote hands at your data center offers you a helping hand when you need it, eliminating the need to be onsite and keeping you and your employees safe.

    Prepare for the ‘new normal
    Some of the changes you roll out now may become part of the ‘new normal,’ A second wave isn’t inevitable, but it is likely. Getting your IT team prepared can help you better weather the storm.

    To learn more about how to help protect your business during a pandemic, please contact us at +1 305-731-2225 or use our contact form. 


    Digital Transformation FAQs

    What is digital transformation?

    Digital transformation is the process of using digital technologies to create new — or modify existing — business processes, culture, and customer experiences to drive growth in new and existing markets.

    Why are businesses experiencing a digital transformation?

    The speed of digital processes is considered to be way faster than the traditional processes. A strong digital workplace can revolutionize any business. Adapting quickly to digital technology is becoming crucial for businesses to stay in the race. Any business not undergoing a digital transformation risks commercial obscurity as it gets left behind while its competitors evolve to meet the new reality.

    Why is digital transformation important for business?

    Digital transformation can help you reshape your business to create value, gain a competitive advantage, meet your customers’ expectations, and drive more revenue.

    What are the 4 pillars of digital transformation?

    Engage Customers
    Empower Employees
    Optimize Operations
    Transform Products

    How to succeed in implementing digital transformation?

    Across any business, regardless of size, industry, location, or profitability, changes that impact the entire organization need to be planned and managed to ensure success. In order to implement a successful digital transformation, you will need a strategy:
    – Why does this need to take place?
    – Which departments would this impact?
    – How long would it take to complete?
    – Is this internal or would it impact our customers?
    – What would happen if we do not do this?

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